Privacy Policy

It is important to us to protect your data which may be collected during your visit to chaps-and-more.de. You can visit our site at any time without providing any personal information. Your personal data will only be collected and stored when you create a customer account with us, otherwise only when you contact us voluntarily, e.g. via the contact form, to answer your inquiry and/or process your order.

The legal regulations for the protection of your data can be found in the Federal Data Protection Act and in the Telemedia Act. Responsible authority in the sense of the Federal Law for Data Protection is Chaps & More e. K., owner Angelika Thaler-Jung, Lachtropweg 4, 32130 Enger.

Below you will find information on which data we collect during your visit to our website and how this data is used. If you have any further questions, please feel free to contact us at verkauf@chaps-and-more.de .

Unless otherwise stated below, the provision of your personal information is not required by law, contract or contract. You are not obliged to provide the data. Failure to do so will have no consequences. This only applies insofar as no other information is given in the subsequent processing procedures.
 “Personal data” means any information relating to an identified or identifiable natural person.

 
Server Logfiles

 

You can visit our websites without providing any personal information.

 Each time you access our website, usage data is transmitted to us or our web host / IT service provider via your Internet browser and stored in log data (so-called server log files). These stored data include, for example, the name of the page accessed, the date and time of access, the IP address, the amount of data transferred and the requesting provider. The processing is carried out on the basis of Art. 6 Para. 1 lit. f DSGVO out of our overwhelming legitimate interest in ensuring the trouble-free operation of our website and to improve our services.

  

Customer account Orders     

 client account

 When opening a customer account, we collect your personal data to the extent specified there. Data processing serves the purpose of improving your shopping experience and simplifying order processing. The processing takes place on the basis of Art. 6 Para. 1 lit. a DSGVO with your consent. You can revoke your consent at any time by notifying us without affecting the legality of the processing carried out on the basis of your consent until revocation. Your customer account will then be deleted.

 Collection, processing and forwarding of personal data for orders

 When ordering, we collect and process your personal data only to the extent necessary to fulfill and process your order and to process your inquiries. The provision of the data is necessary for the conclusion of the contract. Failure to do so will mean that no contract can be concluded. Processing takes place on the basis of Art. 6 Para. 1 lit. b DSGVO and is necessary for the fulfilment of a contract with you.

 A passing on of your data takes place thereby for example to the dispatch enterprises and Dropshipping offerers selected by you, payment service providers, service offerers for the order winding up and IT-Dienstleister. In all cases we strictly observe the legal requirements. The scope of data transmission is limited to a minimum.
 

Contact Newsletter     

Collection and processing when using the contact form 

 When using the contact form, we collect your personal data (name, e-mail address, message text) only to the extent provided by you. Data processing serves the purpose of establishing contact. By sending your message, you consent to the processing of the transmitted data. The processing takes place on the basis of Art. 6 para. 1 lit. a DSGVO with your consent.
 You can revoke your consent at any time by notifying us without affecting the legality of the processing carried out on the basis of your consent until revocation. We will only use your e-mail address to process your enquiry. Your data will then be deleted if you have not consented to further processing and use.

Use of the e-mail address for sending newsletters

 We use your e-mail address independently of the contract processing exclusively for our own advertising purposes for newsletter dispatch, provided that you have expressly agreed to this. Processing takes place on the basis of Art. 6 Para. 1 lit. a DSGVO with your consent. You may revoke your consent at any time without affecting the legality of the processing carried out on the basis of your consent until revocation. You can unsubscribe from the newsletter at any time by using the corresponding link in the newsletter or by notifying us. Your e-mail address will then be removed from the mailing list.

merchandise management     

Use of an external merchandise management system

 We use a merchandise management system for contract processing within the framework of order processing. In addition your personal data raised in the context of the order to
microtech GmbH, Arthur-Rauner-Straße 5, D-55595 Hargesheim, Germany
is transmitted.

 payment service provider     

 Using PayPal

 All PayPal transactions are subject to the PayPal Privacy Policy. You can find it at https://www.paypal.com/de/webapps/mpp/ua/privacy-full

 cookies

  Our website uses cookies. Cookies are small text files that are stored in the Internet browser or by the Internet browser on a user’s computer system. When a user visits a website, a cookie may be stored on the user’s operating system. This cookie contains a characteristic string of characters that enables the browser to be uniquely identified when the website is called up again.

 Cookies are stored on your computer. You therefore have full control over the use of cookies. By selecting the appropriate technical settings in your Internet browser, you can be notified before cookies are set and decide individually whether to accept them and prevent the cookies from being saved and the data they contain from being transmitted. Cookies that have already been saved can be deleted at any time. However, we would like to point out that you may not be able to use all the functions of this website to their full extent.

 Under the following links you can find out how you can manage (among other things also deactivate) the cookies in the most important browsers:

Chrome Browser:  https://support.google.com/accounts/answer/61416?hl=de
Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies

Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen

Safari:  https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mac

 

Technically necessary cookies

Unless otherwise stated in the data protection declaration below, we only use these technically necessary cookies for the purpose of making our services more user-friendly, effective and secure. Furthermore, cookies enable our systems to recognize your browser even after a page change and to offer you services. Some functions of our website cannot be offered without the use of cookies. For these it is necessary that the browser is recognized also after a page change.

 The processing is based on Art. 6 Para. 1 lit. f DSGVO out of our predominantly legitimate interest in ensuring the optimal functionality of the website and a user-friendly and effective design of our offer.

 For reasons arising from your particular situation, you have the right at any time to object to this processing of your personal data based on Art. 6 para. 1 lit. f DSGVO.
 

 analysis     

 

Use of Google Analytics


 On our website we use the web analysis service Google Analytics of Google LLC. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”). Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the data controller responsible for your data if you have your habitual residence in the European Economic Area or Switzerland. Google Ireland Limited is therefore the company affiliated with Google that is responsible for processing your data and complying with applicable data protection laws.
 The data processing is used for the purpose of analysing this website and its visitors and for marketing and advertising purposes. Google will use the information collected on behalf of the operator of this website to analyse your use of the website, compile reports on website activity and provide other services relating to website activity and internet usage to the website operator. The following information, among others, may be collected: IP address, date and time of the page visit, click path, information about the browser you use and the device you use, pages visited, referrer URL (website from which you accessed our website), location data, purchase activities. The IP address transmitted by your browser as part of Google Analytics is not combined with other Google data.


 Google Analytics uses technologies such as cookies, web memory in the browser and tracking pixels, which enable an analysis of the use of the website by you. The resulting information about your use of this website is usually transmitted to a Google server in the USA and stored there. IP anonymisation is activated on this website. As a result, your IP address will be shortened by Google in advance within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there.
 Google has certified itself according to the US-EU data protection agreement “Privacy Shield” and is thus obliged to comply with the European data protection directives.
 Data processing, in particular the setting of cookies, is carried out on the basis of Art. 6 para. 1 lit. f DSGVO out of our overwhelming legitimate interest in the needs-based and targeted design of the website. For reasons arising from your particular situation, you have the right at any time to object to this processing of your personal data based on Art. 6 para. 1 lit. f DSGVO.


 You can prevent Google from collecting the data generated by Google Analytics and related to your use of the website (including your IP address) and Google from processing this data by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout?hl=de
 To prevent data collection and storage by Google Analytics across devices, you can set an opt-out cookie. Opt-out cookies prevent the future collection of your data when you visit this website. You must opt-out on all systems and devices you use for this to be fully effective. If you delete the opt-out cookie, requests will be resubmitted to Google. If you click here, the opt-out cookie will be set: Disable Google Analytics.

Google Analytics deaktivieren.


 You can find more information about the terms of use and data protection at https://www.google.com/analytics/terms/de.html or at https://www.google.de/intl/de/policies/ and https://policies.google.com/technologies/cookies?hl=de.

 

 Use of Matomo


 On our website we use the analysis tool Matomo of InnoCraft Ltd. (150 Willis St, 6011 Wellington, New Zealand; “Matomo”).
 Data processing serves the purpose of analysing this website and its visitors. Cookies can be used for this purpose to enable the recognition of the Internet browser. The following information may be collected: IP address, information about the browser you are using and the device you are using, files you clicked on or downloaded, clicks on links to third party websites, referrer URL (the web page from which you accessed our website), URL of our website, number of visits, time of your first visit, date and time of your visit, time zone, location data. These data can be used to create user profiles under a pseudonym. The data collected using Matomo technologies will not be used to personally identify the visitor to this website and will not be merged with personal data about the bearer of the pseudonym without the express consent of the person concerned.
 Data processing, in particular the setting of cookies, is carried out on the basis of Art. 6 para. 1 lit. f DSGVO out of our overwhelming legitimate interest in the demand-oriented and goal-oriented design of the website. For reasons arising from your particular situation, you have the right at any time to object to this processing of your personal data based on Art. 6 para. 1 lit. f DSGVO.
 The use of Matomo and the associated data collection and storage can be deactivated at any time with effect for the future:

Here you can decide whether a unique web analysis cookie may be stored in your browser in order to enable the operator of the website to collect and analyse various statistical data.
If you wish to opt out, click on the following link to place the Matomo deactivation cookie in your browser.

 


plug-ins

 
Using the Google Tag Manager


We use the Google Tag Manager of Google LLC on our website. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”). Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the data controller responsible for your data if you have your habitual residence in the European Economic Area or Switzerland. Google Ireland Limited is therefore the company affiliated with Google that is responsible for processing your data and complying with applicable data protection laws.
This application manages JavaScript tags and HTML tags that are used to implement tracking and analysis tools in particular. Data processing serves the purpose of designing and optimizing our website to meet your needs.
The Google Tag Manager itself neither stores cookies nor processes personal data. However, it enables the triggering of further tags that can collect and process personal data.
Further information on terms of use and data protection can be found here.

Use of social plug-ins using the “2-click solution


We use social networking plug-ins on our website using the “2-click solution”. We do not connect to social network servers without your explicit consent and therefore do not transmit any data.
 The standard integration of plug-ins means that when you access the pages of our site that contain such plug-ins, a link is established between your computer and the servers of the social network providers and the plug-in is displayed on the page by notifying your browser. Both your IP address and the information which of our pages you have visited are transmitted to the provider servers. This applies regardless of whether you are registered with or logged into the Social Network. Also with not registered and/or not logged in users a transmission takes place. If you are also logged into the social network Facebook, this information is assigned to your personal user account. When using the plug-in functions (e.g. by pressing the button), this information is also assigned to your user account, which you can only prevent by logging out before using the plug-in. In order for you to retain control over your data, we have decided to deactivate the corresponding button first. You can recognize this by the grayed out button. Without your explicit consent – in the form of activating the button – no link will be established to the server of the social network and consequently no data will be transmitted.
 Only when you activate the button will the button become active (highlighted) and a direct connection to the servers of the social network will be established.
 By activating the button, you give your consent to the transfer of your data to the respective provider of the social network. Among other things, your IP address and the information which of our pages you have visited will be transmitted. If you are connected to one or more of your social network accounts at the same time, the information collected is also assigned to your corresponding profiles. You can only prevent this assignment by logging out of your social network user accounts before visiting our website and before activating the buttons.
 The social networks listed below are integrated using the “2-click function”. You will find more detailed information on the scope and purpose of the collection and use of the data as well as on your rights in this regard and possibilities to protect your privacy in the linked data protection information of the providers.

Facebook of Facebook Inc. (1601 S. California Ave, Palo Alto, CA 94304, USA) 
https://www.facebook.com/policy.php


 Rights of data subjects and storage period

Duration of storage


 After complete processing of the contract, the data will initially be stored for the duration of the warranty period, then under consideration of statutory, in particular tax and commercial retention periods and then deleted after expiry of the period if you have not agreed to further processing and use.

Rights of the person concerned


 If the legal requirements are met, you are entitled to the following rights according to Art. 15 to 20 DSGVO: right to information, to correction, to deletion, to restriction of processing, to data transferability.
 Furthermore, according to Art. 21 para. 1 DSGVO, you have the right to object to processing based on Art. 6 para. 1 f DSGVO and to processing for the purpose of direct advertising.

Please contact us if you wish. You will find the contact details in our imprint.

Right of appeal to the supervisory authority


 Pursuant to Art. 77 DSGVO, you have the right to complain to the supervisory authority if you are of the opinion that the processing of your personal data is not lawful.

Right of objection


 If the personal data processing operations listed here are based on our legitimate interest pursuant to Art. 6 para. 1 lit. f DSGVO, you have the right, for reasons arising from your particular situation, to object at any time to such processing operations with effect for the future.
 After objection has been made, the processing of the data concerned will be terminated unless we can prove compelling grounds for processing worthy of protection which outweigh your interests, rights and freedoms, or if the processing serves the assertion, exercise or defence of legal claims.

 If personal data is processed for the purpose of direct marketing, you may object to such processing at any time by notifying us. After objection has been made, we will terminate the processing of the data concerned for the purpose of direct advertising.

last update: 23.10.2019